Imperial Privacy

1. Data Controller

Prolydone Digital Empire is the data controller for all personal information collected through this website and our service engagements. Our registered office is in the United Kingdom. For all data protection inquiries, contact info@prolydone.com.

2. Information We Collect

We collect only the information necessary to provide our services and maintain communication. This includes:

• Contact Information: Name, email address, phone number, and WhatsApp details provided via forms or direct communication.
• Project Information: Business details, project requirements, budget range, and service preferences shared during discovery.
• Technical Data: IP address, browser type, device information, and pages visited — collected automatically via standard web analytics.
• Payment Information: Processed securely through Stripe, PayPal, or bank transfer. We do not store full payment card details.

3. How We Use Your Information

Your data is used exclusively for the following purposes:

• To respond to inquiries and provide quotes
• To deliver agreed services and manage projects
• To send project updates and relevant communications
• To improve our website and service offerings
• To comply with legal and regulatory obligations

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Legal Basis for Processing

Under GDPR, we process your data on the following legal bases:

• Contractual Necessity: Processing required to fulfill our service agreement with you.
• Legitimate Interests: Communication, fraud prevention, and business improvement — balanced against your rights.
• Consent: For marketing communications and non-essential cookies, which you may withdraw at any time.
• Legal Obligation: Where required by tax, accounting, or regulatory requirements.

5. Cookies & Tracking

Our website uses minimal cookies for functionality and analytics:

• Essential Cookies: Required for site operation (e.g., form submission security). Cannot be disabled.
• Analytics Cookies: Google Analytics 4 for understanding site usage. Anonymized IP. You may opt out via browser settings.
• No Marketing Cookies: We do not use retargeting or advertising cookies on this site.

6. Third-Party Services

We use carefully selected third-party services to operate our business. Each is GDPR-compliant and processes data only as instructed:

• Formspree: Form submission handling (contact and inquiry forms).
• Google Analytics: Website traffic analysis (anonymized data).
• Calendly: Discovery call scheduling.
• Stripe / PayPal: Secure payment processing.
• WhatsApp Business: Client communication (end-to-end encrypted).

7. Data Retention

We retain your data only as long as necessary:

• Active client data: retained for the duration of the engagement plus 6 years (UK tax record requirement).
• Prospect inquiries: retained for 24 months unless you request deletion earlier.
• Analytics data: retained for 26 months per Google Analytics default, then automatically deleted.

8. Your Rights

Under UK GDPR, you have the following rights regarding your personal data:

• Right to Access: Request a copy of all data we hold about you.
• Right to Rectification: Request correction of inaccurate or incomplete data.
• Right to Erasure: Request deletion of your data ("right to be forgotten"), subject to legal retention requirements.
• Right to Restrict Processing: Request limitation on how we use your data.
• Right to Data Portability: Receive your data in a structured, machine-readable format.
• Right to Object: Object to processing based on legitimate interests or direct marketing.
• Right to Withdraw Consent: Withdraw previously given consent at any time.

To exercise any of these rights, email info@prolydone.com with your request. We respond within 30 days.

9. Data Security

We implement appropriate technical and organizational measures to protect your data:

• SSL/TLS encryption on all data transmission
• Password-protected systems with two-factor authentication
• Regular security audits and software updates
• Limited staff access on a need-to-know basis
• Secure backup systems with encryption

10. International Transfers

Our primary operations are UK-based. Some third-party services (e.g., Google Analytics, Formspree) may process data in the United States under Standard Contractual Clauses (SCCs) approved by the European Commission. We ensure all international transfers have adequate safeguards in place.

11. Children's Privacy

Our services are not directed at individuals under 18 years of age. We do not knowingly collect data from children. If you believe a child has provided us with personal information, contact us immediately for deletion.

12. Changes to This Policy

We may update this privacy policy to reflect changes in our practices or legal requirements. Material changes will be communicated via email or a prominent notice on this page. The "Last Updated" date at the bottom of this page indicates the most recent revision.

13. Contact & Complaints

For any privacy-related questions or to lodge a complaint, contact:

Prolydone Digital Empire
Email: info@prolydone.com
WhatsApp: +44 7842 161915

If you are unsatisfied with our response, you have the right to complain to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues.

Last updated: 18 June 2026. This policy is reviewed annually and updated as required by law.